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ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 15759
Experience:  Electronic Engineer
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Kindle Fire has become non-functional, except and Off. My

Customer Question

Kindle Fire has become non-functional, except for On and Off. My carousel of my books is not visible and background scrolls uncontrollably right to left.
These Dialog Boxes appear when I attempt to operate it: #1; "System UIDs. Inconsistent UIDs on the system are inconsistent, you need to wipe your data partition or your device will be unstable." #2; "Sorry, The process android.process.media has stopped unexpectedly." #3; "Sorry, The application Kindle Keyboard (process.com.android.input method.latin) has stopped unexpectedly. Please try again." #4; "Sorry, The application Skype WiFi (process.com.skype.android.access) has stopped unexpectedly. Please try again."
Restarting the Kindle Fire has not restored functionality. Responding to the dialog box, does not restore functionality.
Submitted: 1 year ago.
Category: Android Devices
Customer: replied 1 year ago.
Kindle Fire Model No D01400
Expert:  ITPeter replied 1 year ago.

Hi there,

Slide and hold the power button for 20 seconds to do a soft reset.

Let me know if that helps..