Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.
I have had several customers with problems with their Pandigital eReaders, unfortunately. As of November 2012, Pandigital declared bankruptcy and went out of business, so there is no way to trade-in, sadly.
And honestly it is not worth repairing it, either. I recommend you to find a good deal with a very good eReader, like the Amazon Kindle 6" eReader for $79.99, you can see it clicking HERE <=== CLICK THERE
Amazon Kindle has very good reputation and the best customer service you can expect from a company.
Sir/Madam, when you rate me, please remember I don't represent Pandigital, so please "do not shoot the messenger".
Remember this doesn't have to be the final communication. We can continue the conversation for no additional charges.