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Ashik
Ashik, Android Tech
Category: Android Devices
Satisfied Customers: 9939
Experience:  Personal Experience with many Android devices and versions
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My kindle was working fine until yesterday. Now: push the

Customer Question

My kindle was working fine until yesterday. Now: push the button to turn it on, press opening code, then the 'swipe to turn on" message comes on. When swiped up comes a lighted, blank page.
Submitted: 1 year ago.
Category: Android Devices
Expert:  Ashik replied 1 year ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

This usually happens if the firmware is glitched. First we can can soft-reset the Kindle and see if it works or not. Press and hold down (or slide) the Power button for 20 seconds and this will reset the Kindle.

Please let me know if that didn't work, so we can continue troubleshooting.