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ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 15736
Experience:  Electronic Engineer
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I have the LG Sunrise Straight Talk phone. A black rectangle

Customer Question

I have the LG Sunrise Straight Talk phone. A black rectangle that says "Unfortunately, Google Play Services has stopped working" so I press ok. But it immediately pops up again preventing me from being able to do anything on my phone. How do I fix this?
Submitted: 1 year ago.
Category: Android Devices
Expert:  ITPeter replied 1 year ago.

Hi there,

If restarting the phone did not help, then you will need to try a factory reset.

First, ensure you back up all your data, contacts, etc.

Customer: replied 1 year ago.
How do you back up your phone?
Expert:  ITPeter replied 1 year ago.

You can make a backup of your phone's data using LG PC Suite:

http://www.lg.com/uk/support/pc-suite