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Category: Android Devices
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Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I have two kindles, I downloaded a new book, murder house,

Customer Question

I have two kindles, I downloaded a new book, murder house, and it is on my older one but will not open in my new one.
Submitted: 1 year ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What's the model of your new kindle?

Is your new kindle currently connected to Wi-Fi/wireless?

Is your new kindle registered to the exact same Amazon account / same email address as on the old kindle?

Is the new book showing on your new kindle, but you cannot open it? Is there any error or message?

Or is the new book not showing at all on the new kindle?

Please reply at the box below. Thank you.