Hi there and welcome
For this issue, rooting will not help as that just allows access to system files. Photos are still accessible always.
When you ran Dr Fone, did it scan the phone ok?
Ir you got errors?
ok, does not need to be rooted, so this looks to be another issue it encountered.
First, did it detect the device?
actually you probable do not have USB debugging enabled, so to enable this
Go to Settings --> Device Information
In this menu there is an entry called "build number". Tap it several times fast on this entry the “developers options“ unlock in which the USB debugging mode is hidden. After the seventh time tapping, the developer option is unlocked. These are now also available in the settings. Now tap the button "Developer Options" and you will receive a list of different settings. In the section "Debugging" you find will findthe "USB debugging" option. Set a tick in the checkbox to enable this feature.
Then restart the phone and run the scan again
Let me know the results please
you restarted after enabling usb debugging not just the developer options but the actual debugging?
are the photos stored on SD card on on the phone itself?
ok, still a concern it says you need to root as I have run it before without this need... but then we will have to root it. Possible you have a carrier ROM on it thats more locked down then the stock Rom.
First, is the phone under warranty? as rooting it voids it.
and did you go to https://photos.google.com/
To check if they were backed up?
ok, go to Settings, about and tell me which exact model and Android version you have
I need to know the exact model please
ok, all this is on windows
first note this can brick your device meaning it stops working completly
You always have this risk when rooting
Then download odin from here
And CF Auto Root here
Extract Odin and right click it and choose Run as administrator
Power off your phone. Wait 5-6 seconds for vibration to confirm complete switch off. Now, put thephone in Download Mode by pressing and holding down the Home & Volume Down button together while pressing the Power button. You will soon see a warning screen; press Volume Up button to enter Download Mode.
When all done, connect your device to your PC using USB cable. You will see an “Added!!” massage in Odin’s message box. Try other USB port, preferably USB port located in back in your desktop PC if you don’t see the Added message
Click the AP Button, and select that CF-Auto-Root-trltevzw-trltevzw-smn910v.tar.md5 file that you got from my link before
In the Odin window, make sure only Auto Reboot and F. Reset Time checkboxes are selected (default set up).then click start button to begin the flashing process.
Once flashing completed, your phone will restart and soon you will see a PASS message with green background in the left-most box at the very top of the Odin. You can now unplug the USB cable to disconnect your device from computer.
Then it is rooted and you can run Dr Fine to try to recover the files
you should backup first before doing this if you do not have a backup yet
It depends, if the memory has not been overwritten then yes, but if the memory sectors already have data written over them, then it wont be possible.
you only know this after running the recovery process.
waiting for what to complete though?
yes its in download mode so now continue to the next step please in my instructions
you have Odin open?
Try other USB port, preferably USB port located in back in your desktop PC if you don’t see the Added message
ok, youve miss something in the steps I gave, or there is an issue with your USB ports on the computer or the cable.
Try a different cable, on a different computer and do the steps I gave please
How did you go with this? As I never heard back from you once you went off to do the process.