Hi there and welcome
Can you tell me the settings you used for T-Mobile please?
ok, I do not see all the APN settings, but the settings you need to use are listed here
Enter these in, save it and restart the phone and tell me if it now connects at a high speed.
open it on your computer then
on your computer?
I need to see all the settings you entered on phone please
can you change APN roaming protocol to IP6
Turn off Bluetooth and restart the phone please.
If you did the settings as I gave, it should no connect. So either T-Mobile have put a limit on your account, you do not have LTE in your area, or your fimrware is the issue.
Can you contact T-Mobile 1-***-***-**** and question the first 2
Let me know the results please
If they are saying your connecting to the 2G tower, this this is the cause. You now have the correct settings from me, so its not the phone saying this.
And if they are actually seeing your phone is connecting to the 2G tower, then this is why your only getting a 2G network. You cannot tell the phone to ignore an actual tower
which is why I asked you before, to contact them and see if there is a block on your account.
ok, let me know when you have as we need to confirm this.
ok, please let me know when you have confirmed the answer to my remaining question.
I have decided to opt out of working with you further on this.
You do not need to do anything, once another expert takes over you will be notified.
Thanks and all the best.
Hello, my name is ***** ***** I have reviewed the transcript of your session with the previous expert. I can help you root your phone, so that you can use the keyboard to change bands, as your research has suggested.
Since the Verizon cellular network is CDMA and T-Mobile is GSM, i was skeptical about your chances for success, as the two networks us different technologies which are incompatible. However, I have found that your Samsung Galaxy Note III N900V does have dual network capability. Primary is GSM, and secondary is CDMA.
When you are ready we can proceed to root your phone. However, I have not done this before, and I cannot be responsible, if it does not work and your phone becomes inoperable. Please let me know if you want to continue...
Hello again. Please standby..
I am going to be using software from the following website to root a Galaxy Note 3 v900 running Android v5.0 Lollypop
Don't get distracted or confused by all the download buttons in the article that I sent you. Most have nothing to do with rooting your phone and are various software applications that they are trying to sell you. I did find a good one called ReImage, that I am using to tune-up and repair my Windows 8.1 operating system.
Now, I am studying the text of the procedure for rooting your Galaxy Note 3 smartphone.
I cannot really help you very much with the process, because, since I am not going through the process myself, I cannot understand the instructions.
For one thing, tutorial says to use Kies to flash the ROM, but it doesn't mention it again when it discusses the SuperSU and CF-Auto-Root zip files. And Odin 3.09 says that it will not work with .zip extensions. It says to look for a .tar version of the .zip files. Finding them will be a real problem. That is probably the source of your problem with the zip files.
I am going to opt out of this question, since I do not have direct experience with rooting smartphones.