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Ask Viet - Android Tech Your Own Question

Viet - Android Tech
Viet - Android Tech, Technician
Category: Android Devices
Satisfied Customers: 35218
Experience:  Troubleshoot Android Devices.
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I can't find my password Kindles. How do I change it?

Customer Question

I can't find my password ***** out Kindles. How do I change it?
Submitted: 1 year ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 1 year ago.

Hi,
I'm sorry about the issue. What's the model of your kindle?
What kind of password ***** ***** such as kindle device password, or Wi-Fi / wireless password, or Amazon account password, etc.?
Are you able to go to menu / setting on the kindle at all?
Please reply at the box below. Thank you.

Customer: replied 1 year ago.
We have the old models.DO1100 and DO000901
We need to change the wifi password, I can't find any combination of our older passwords to work. We had ATT for a few years and their wifi through there ,for some reason, we didn't need the password. Now we do and I can't find any that work. Can we find a way to change the password ***** these old kindles or are they useless now? And can you tell us how? I even tried our Amazon password.
Expert:  Viet - Android Tech replied 1 year ago.

Thank you. What is the brand/model of your Internet/wireless modem/router device?
Do you see any password ***** key / passphrase /WEP / WPA at the back/bottom of the modem/router device? (It is case-sensitive.)
Do you have a laptop/wireless computer that is currently able to connected via wireless? If so, does it have Windows xp, vista, or 7, 8, or Mac?
Please reply at the box below. Thank you.