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Ask Ashik Your Own Question

Ashik
Ashik, Android Tech
Category: Android Devices
Satisfied Customers: 9928
Experience:  Personal Experience with many Android devices and versions
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I cannot get my kindle to swipe open. I am totally charged.

Customer Question

I cannot get my kindle to swipe open. I am totally charged. I ordered a book 'The C
ircle", it came and I haven't been able to access anything since. Please send help. ***@******.***.
Submitted: 1 year ago.
Category: Android Devices
Expert:  Ashik replied 1 year ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

This usually happens if the firmware is glitched. First we can can soft-reset the Kindle and see if it works or not. Press and hold down (or slide) the Power button for 20 seconds and this will reset the Kindle. Then check if you are able to unlock it.

Please let me know if that didn't work, so we can continue troubleshooting.

Expert:  Ashik replied 1 year ago.

Hi there, I'm just checking. How is it going ?