I'm sorry about the issue. Besides the phone, do you also have a windows or mac computer?
Can you press and hold the Power on/off button on the phone, then select the Restart option, and confirm
, then have you tried to reset your Facebook account password ***** the website below, and check?
Please reply at the box below to continue troubleshooting. Thank you.
- When you go to the website below:
, then there, enter the email address (or phone number) associated with your original facebook account)
, then click on Search below it, then what happens? What does it ask you to do? Is there any error or message? Are you stuck at any step?
, (if needed, try each email address / phone number that you have used previously until it works.)
Please let me know. Thank you.
I'm sorry. Do you mean you do not have access to the email address or phone number associated with your Facebook account?
Since you delete history/cache, etc., then any saved password ***** ***** Please note that no company would reveal / read your password; that would be a privacy issue. If you do not remember your FB account password, then you would have to do the recovery process.
Can you ask a friend, who is friended with you on FB, then ask him/her to click on your profile in his/her FB account on a computer, then it will show your FB profile website link?
When you try the recovery process there, does it give you the option to submit your ID / photo, etc., so that FB can verify that you are the owner of the account? Thank you.
Can you submit your FB account login email address or phone number and submit a photo ID of you, such as driver's license at the website below:
I'm not sure why you do not want to go through FB, i.e., submit your ID to FB, so they can verify you. I'm really sorry; I'm out of ideas, so let me open the issue to other experts, though I don't think it's possible to access your deleted links / history from the phone. Thank you for your patience.
You're welcome. Sorry, I would have shown you a way if I know, and I just thought that using the FB recovery process would be quicker (I did not know you tried already.) But yes, I have opened the issue to other experts. Please do not wait; you will get an email / reply whenever there is a response from another expert. Thank you.