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AnswerManRob
AnswerManRob, Technician
Category: Android Devices
Satisfied Customers: 10788
Experience:  Over two decades of experience in electronics, including teaching for 5 years.
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My kindle fire hd D025 A0A0 2365 0MAR will not charge

Customer Question

my kindle fire hd D025 A0A0 2365 0MAR will not charge
Submitted: 1 year ago.
Category: Android Devices
Customer: replied 1 year ago.
battery icon shows it's charging but never goes over 15%
Expert:  AnswerManRob replied 1 year ago.

Try a deeper reset. Plug the Kindle into the charger for 30 minutes. After that AND WHILE STILL PLUGGED IN, press or slide and hold the power button for 30 seconds. After that, try using it. Let me know the approximate purchase date if it still fails to function.

Customer: replied 1 year ago.
did what you recomended , battery power is only at 5%.
kindle is appox. 2+ years old
Expert:  AnswerManRob replied 1 year ago.

We may have resolved it. Charge it for another 30 minutes and try again. Let me know if it still doesn't work.

Customer: replied 1 year ago.
battery will not charge, gave up!!!
ordered new kindle
cancel subscription, thanks for the help
mary
Expert:  AnswerManRob replied 1 year ago.

You can replace the battery if you wish and still keep it registered to your account. Up to six devices can share one Amazon account and all the books in the library. Let me know if you decide you want to do this.