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Josh
Josh, Technician
Category: Android Devices
Satisfied Customers: 16026
Experience:  Android technician
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My kindle stopped working today. It has charged all night.

Customer Question

My kindle stopped working today. It has charged all night. The green button is on, as soon as i removed the cord button went off. nothing comes up on my screen
please help me,
thanks Toni Collum
Submitted: 1 year ago.
Category: Android Devices
Expert:  Josh replied 1 year ago.

Hi!

If you have a leather case on your Kindle; Please remove it before performing the steps below.

Please press and hold down the power button for 25-30 seconds until the Kindle restarts

If that does not work, then please respond back and let me know so I can continue to troubleshoot.

Expert:  Josh replied 1 year ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.