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Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 31329
Experience:  Android Systems Specialist
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The Lose It app does not work properly with my LG 90 phone

Customer Question

The Lose It app does not work properly with my LG 90 phone
Submitted: 1 year ago.
Category: Android Devices
Expert:  Richard replied 1 year ago.

Hi there and welcome

What exactly happens when you try to enter or delete items in the App?

Please let me know

Customer: replied 1 year ago.
I can't delete anything. The trash symbol does not come up. If I try to add, the items I have added a previous day always comes up. It should be blank for that day and should not carry over the previous.
Expert:  Richard replied 1 year ago.

you need to hold down on the item and then a menu appears and you press on this Delete.

There is no trash can

Customer: replied 1 year ago.
When I hold down it does highlight, but then it brings up the item's calorie info. No menu comes up to delete
Expert:  Richard replied 1 year ago.

you need to be in Diary, then under the mean, you hold on it. If it is bringing up calorie your in the wrong screen. you do it from the Diary

Customer: replied 1 year ago.
how do I get in a diary
Expert:  Richard replied 1 year ago.

Open the App please then press on the three lines in the top left and then select Diary there.

This is how you navigate to all functions in the app.

Let me know the results please

Customer: replied 1 year ago.
When I go up to the 3 lines. The menu drops down showing Profile, Friends, Teams & Groups, Food Exercise and Settings. Do not see a diary. Went to the settings, but no diary there.
Expert:  Richard replied 1 year ago.

ok, sounds like its not compatable with your device then as you should be getting this on the menu.

Instead install MyFitnessPal as I checked and it works for your device and offers all the same functionality and is also free

Download this from the Play Store and install it. Use it and let me know how you go please