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Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 31329
Experience:  Android Systems Specialist
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I am having difficulty with the sound on my 3rd kindle. I

Customer Question

I am having difficulty with the sound on my 3rd kindle. I have it plugged into external speakers that keep cutting out.
Submitted: 1 year ago.
Category: Android Devices
Expert:  Richard replied 1 year ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

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This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Kindle and hold the power button to off for 35 seconds.

Release, then connect the charger and try to turn on the Kindle and use sound.

Let me know the results please

Thank you