hello. My name is***** can help you with your question.
This means that the Wi-Fi password ***** there is one, is not correct. To fix this problem, please go to your settings, then go to Wi-Fi, and then select the hotspot and select forget. Then, go back to wireless settings, tap on the hotspot network, and then enter the Wi-Fi password ***** connect. Once you do that you should be connected properly and you should not receive the error message. Please a me know if you still have questions.
Make sure you have hotspot enabled on your PCS account. It is required for it to work - it has to be enabled on the account.
The next thing I would do is a complete reset of the kindle. To do that, press and hold the power for a full 20 seconds. When it completes, it will go through the setup again and during that setup, you'll connect to the wifi network again.
That would be extremely unusual. What is the model number of your phone?
Kindles can definitely connect to mobile hotspots. As I said, however, you must have mobile hotspot service specifically enabled on your account. Did you check with metro pcs to see if mobile hotspot is enabled on your account?
You can see that mobile hotspot with Metro PCS is an add-on service that they offer for $5 per month. It is not part of your service by default - it must be added.
Have you checked with Metro PCS to be certain it is provisioned on that phone?
I understand what you are saying, but as I mentioned, there is no technical reason why the Kindle would not connect to a mobile hotspot.
That is correct, but tethering is not the same as a mobile hotspot. Tethering refers to accessing the internet through a mobile device using a USB cable. What you have on your phone is the equivalent of MiFi.
I am not in the billing department. I do not have access to your account or your personal information. I am only a technical resource, sharing my personal time with you.
That is what my suggestions were intended to do. You can contact justanswer using the contact us link on the bottom of the page.