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Steve G.
Steve G., Engineer
Category: Android Devices
Satisfied Customers: 17978
Experience:  VP of electronic repair firm.
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I have just purchased a Kindle Paperwhite. I am trying to

Customer Question

I have just purchased a Kindle Paperwhite. I am trying to download my books from the previous device that I owned. I do not have the login information(name, password, etc.). What are my options?
Submitted: 1 year ago.
Category: Android Devices
Expert:  Steve G. replied 1 year ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

I need to gather some more information from you in order to help.

Your original login (for the first Kindle) was an email address. Do you still have access to that email account?

Let me know.

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