How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Russell H. Your Own Question

Russell H.
Russell H., Service Tech
Category: Android Devices
Satisfied Customers: 9553
Experience:  8+ years of professional experience
13568747
Type Your Android Devices Question Here...
Russell H. is online now
A new question is answered every 9 seconds

I have been using my Samsung S2 mobile years. I have just

Customer Question

I have been using my Samsung S2 mobile for many years.
I have just replaced it with a Samsung J1 mobile.
I have linked both mobiles via Bluetooth.
I have loaded the Samsung Smart Switch App onto the new J1.
The S2 would not accept the Samsung Smart Switch App.
I wish to transfer my contacts to my new J1.
How can I do this?
Submitted: 1 year ago.
Category: Android Devices
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

The task of transfer of Contacts from the Samsung S2 to the Samsung J1, may depend in part upon what Android version is on the S2 and what Android version is on the J1.

But often, just logging in and/or configuring your new J1 to your Google account (if you store your accounts with your Google account!) will cause it to locate/use/upload (?) your Google Contacts, and make them usable on the new J1. Have you tried that yet?

Or do you have no Google account configured on the old (S2) phone either?