Android Questions? Ask Android Device Experts for Answers ASAP
Hi there and welcome
Can you tell me please which version of windows you have installed?
Sorry it was some time before you replied and I was not online
Can you do the following on both Laptops please.
Click Start, type in MSCONFIG and press enter.
Click on the Startup Tab and click Disable All.
Click on the Services Tab and click "Hide All Microsoft Services"
Then click Disable All
Click ok, restart and let me know if you still have the problem please.