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Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 31124
Experience:  Android Systems Specialist
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I have an old LG phone with a locked screen l have tried

Customer Question

I have an old LG phone with a locked screen l have tried everything and can not get into my phone please advise
Submitted: 1 year ago.
Category: Android Devices
Expert:  Richard replied 1 year ago.

Hi there and welcome

The process to reset it which you need to do is first remove the battery then put it back in so the phone is off.

Then you press the Home button, volume up (not down as your doing it) and power button and hold until the log shows then release, which then wipes everything on the phone

This film shows you how to do my instructions

https://www.youtube.com/watch?v=a2jNbnlamGQ

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

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Thank you