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ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 17023
Experience:  Electronic Engineer
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I can't play media through my Avic -x930BT. I have Samsung

Customer Question

I can't play media through my Avic -x930BT. I have Samsung note 4 . Initially I was able to receive calls and play my music alright but all of sudden the media box always unchecked .
Submitted: 1 year ago.
Category: Android Devices
Expert:  ITPeter replied 1 year ago.

Hi there,

Are you using a BlueTooth connection or a cable connection?

Customer: replied 1 year ago.
Bluetooth connection
Customer: replied 1 year ago.
I deleted data and cleared cached from Bluetooth application , I cleared cached from google frame work restarted the phone, paired it again with my device but only paired with phone calls not the media. Everything both media and phone calls were working since I had my phone more than a year ago until the past two months that the media has stoped working. My radio always tells me ur phone is set to the phone calls.any time i try to pair it again after I'm done with the earlier said procedure
Customer: replied 1 year ago.
Pete I'm still waiting for the answer pls
Expert:  ITPeter replied 1 year ago.

Hi,

This should work ok so it seems to be a software compatibility issue -

Can you please try updating the software on both the phone and the Pioneer unit?

Customer: replied 1 year ago.
I have updated the phone software but the pioneer unit can't be updated
Expert:  ITPeter replied 1 year ago.

What version of software is installed on the Pioneer unit?

Customer: replied 1 year ago.
3.22
Customer: replied 1 year ago.
I'm still waiting for your response after you asked for the pioneer unit software version the version is 3.22
Customer: replied 1 year ago.
The problem is still hanging . I have provided the answer you asked me . I'm still waiting
Customer: replied 1 year ago.
Still waiting until u tell me you can not solve it.
Expert:  ITPeter replied 1 year ago.

Hi,

sorry for the delay - I was not notified of your reply.

I will open this question up to the other experts to see if they have any idea why this is not working correctly for you.

Customer: replied 1 year ago.
Ok. I will be expecting. Thank you
Customer: replied 1 year ago.
More than 24hrs nd I have not heard from anyone. And my account is double charged
Customer: replied 1 year ago.
Pete nobody has contacted me yet. Still waiting
Expert:  ITPeter replied 1 year ago.

Hi,

Your question is still on the open question list for all experts to see.

Customer: replied 1 year ago.
Ok thank you

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