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Josh
Josh, Technician
Category: Android Devices
Satisfied Customers: 16046
Experience:  Android technician
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Trying to get online on my kindall hd 7 and keep getting

Customer Question

Trying to get online on my kindall hd 7 and keep getting rezponse "Authentication problem. What am i doing wrong
Submitted: 1 year ago.
Category: Android Devices
Expert:  Josh replied 1 year ago.

Hi!

Usually this issue is fixed by performing a factory reset on your Kindle.

To reset your Fire Tablet: Swipe down from the top of the screen and tap Settings. Tap Device Options, and then tap Reset to Factory Defaults. Tap Reset to confirm.