How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Michael Hannigan Your Own Question

Michael Hannigan
Michael Hannigan, Developer
Category: Android Devices
Satisfied Customers: 11136
Experience:  25+ Years Experience in Computers and Electronics. Android Expert.
23511658
Type Your Android Devices Question Here...
Michael Hannigan is online now
A new question is answered every 9 seconds

My cable company (cableone) not longer has the support of

Customer Question

My cable company (cableone) not longer has the support of Google, so I am not getting my Cableone emails on my Kindle. I am not able to get the right screen to make changes that will enable my tablet access to these emails.
How can you help!!!!!
Submitted: 1 year ago.
Category: Android Devices
Expert:  Michael Hannigan replied 1 year ago.

Hello. My name is***** can help you with your question.

You should not have to do anything special to access Google from a new Internet provider. But since your Google account has stopped working since then, what I would suggest doing is removing the account and re-adding it. When you add it back, it should set the server settings for you. If necessary, you could do a reset of the Kindle and then set it up from the setup screens again. To do that, you just hold the power button down for 20 seconds and when it resets after 20 seconds, let it start up and go through the setup wizard.

Mike