How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask ITPeter Your Own Question
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 16673
Experience:  Electronic Engineer
Type Your Android Devices Question Here...
ITPeter is online now
A new question is answered every 9 seconds

I have a Samsung Phablet, but it continues to give me a

Customer Question

I have a Samsung Phablet, but it continues to give me a message "no service," even though a Verizon sim card is installed. How do I go about fixing this issue?
Submitted: 1 year ago.
Category: Android Devices
Expert:  ITPeter replied 1 year ago.


If you are getting the "no service" message then you may be in an area where it's difficult to pick up a signal (for example, a valley or the basement of a large building). You may also be in an area outside the Verizon Wireless network.

If you're certain you are within a Verizon Wireless service area when you move outdoors and conditions for reception are good, try to power cycle your device:

  1. Remove the battery while the phone is on, leaving it off for about three seconds.
  2. Put the battery back on.
  3. Turn the device on.

If that does not help, then you may need to try using another working SIM card, or update the software on your phablet.