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Joe
Joe, Mechanic
Category: Android Devices
Satisfied Customers: 7136
Experience:  Auto, Marine and Home Electronics professional. iphone, bluray and home theater setup and repair.
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CAN'T TURN ON THE WIFI ON, ON MY KINDLE FIRE HDX 8.9

Customer Question

CAN'T TURN ON THE WIFI ON, ON MY KINDLE FIRE HDX 8.9
Submitted: 1 year ago.
Category: Android Devices
Expert:  Joe replied 1 year ago.

Hello,

Thank you for allowing me to assist you, my name is ***** ***** I will be happy to assist you with your concern today.

When you say that you cannot turn it on can you elaborate please? Such as it will not allow you to select and turn it on or you turn it on but it is not locating any networks.

Thanks,

Joe

Customer: replied 1 year ago.
Joe, I hooked up to a resort wifi last weekend and since I have been home, I cannot turn on my wifi on my fire hdx 8.9 4th gen kindle, it will now turn on at all.
Expert:  Joe replied 1 year ago.

Have you tried resetting it? If not let's have you reset it: http://www.amazon.com/gp/help/customer/display.html?nodeId=200829000

Follow the directions for the frozen screen which is a soft reset.

Let's see if that corrects the problem before we proceed.

Thanks,

Joe