Hello. My name is***** can help you with your question.
Yes you can do a factory reset on this tablet. To do that just follow these steps:
And that should do the reset. If it doesn't work at this point, then there may be a problem with the hardware.
Switch of the tablet.
Press and hold at the same time Volume UP and Power keys.
When the System Recovery screen appears use the Volume Up/Down keys for navigation and the Power On key for OK.
Choose "wipe data / factory rest", "Yes -- delete all user data", "reboot system now".