Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
This would be a little difficult since you don't know the language. Please follow the steps below exactly to change the language.
Watch this Youtube video --> https://www.youtube.com/watch?v=xaHtr243Prs
Please let me know if that didn't work, so I will continue to help you.
Remember, this is not my final answer. I will continue to help you until we sort this out.