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Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 34656
Experience:  Android Systems Specialist
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My samsung galaxy s4 has a message saying no sim card

Customer Question

my samsung galaxy s4 has a message saying no sim card
Submitted: 1 year ago.
Category: Android Devices
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you tell me please what steps you have undertaken to try to fix this please?
Customer: replied 1 year ago.
powered off and on
Expert:  Richard replied 1 year ago.
Thanks
Can you remove the back and take out the battery and sim card.
Wipe the sim card on your sleeve then put it back in, put the battery back in and try to turn it on and tell me please what then happens
Customer: replied 1 year ago.
same message
Expert:  Richard replied 1 year ago.
Thanks,
Do you have either another sim card or phone available there for a test?

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