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Ask Viet - Android Tech Your Own Question

Viet - Android Tech
Viet - Android Tech, Technician
Category: Android Devices
Satisfied Customers: 35194
Experience:  Troubleshoot Android Devices.
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My kindle fire is stuck on the last page of the last book I

Customer Question

My kindle fire is stuck on the last page of the last book I read. I have downloaded new books but when accessing them in the normal manner the kindle still opens to the last page of the last book read. When I view the caraseal it showed the new book I tried to open as 100 0/0 read.
My plane leaves in the morning and I don't go anywhere without mt kindle. Help!
Submitted: 1 year ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 1 year ago.

Hello! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Did you try to reboot this way: Press and hold the Power on / off button on the kindle for about 45 seconds, then turn it back on and check.

- If that does not work, please try the following:

  1. Swipe down from the top of the screen and tap Settings. (If needed, tap on the option "More" first.)
  2. Tap Device Options, and then tap Reset to Factory Defaults (and/or option "Erase Everything".)
  3. Tap Reset (or OK) to confirm.

Once done, it will let you re-set up your kindle, and all your previous books will download back to your kindle.

Please reply at the box below to continue troubleshooting. Thank you.