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Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 31326
Experience:  Android Systems Specialist
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Following your recover steps using note 4. The program is

Customer Question

hi... following your recover steps for recuva using note 4. The program is not recognizing my phone/sd card.
Submitted: 1 year ago.
Category: Android Devices
Expert:  Richard replied 1 year ago.
Thanks for your question. My name is ***** ***** I look forward to assisting you.
You will then need to put the SD card into your computer and scan it this way.
If you only have an SD slot in your laptop, then you use this adapter.
http://www.amazon.com/SanDisk-microSD-Memory-Adapter-MICROSD-ADAPTER/dp/B0047WZOOO
And put it into the computer. It will then recognize it as a drive and you can then scan it and see what can be recovered.
If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.
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Thank you