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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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Bought new LG 4G LTE 4.5 Android Sunset Phone. I have 3

Customer Question

Bought new LG 4G LTE 4.5 Android Sunset Phone. I have 3 serious problems that I have spent 2 days attempting to solve,and can not, I need assistance.
Submitted: 1 year ago.
Category: Android Devices
Expert:  Richard replied 1 year ago.
Thanks for your question. My name is ***** ***** I look forward to assisting you.
What are the 3 serious problems you have please?
Customer: replied 1 year ago.
Please, First My new phone is LG G4 Sunset android Ok?
Customer: replied 1 year ago.
1 I received 1200 minutes with the purchase of this phone and added 1200 minutes Thus 2400 minutes. I can not find them on my Phone. Help.
Customer: replied 1 year ago.
My phone is on
Customer: replied 1 year ago.
Are you with me?
Customer: replied 1 year ago.
Rich???
Customer: replied 1 year ago.
Please Respond!
Expert:  Richard replied 1 year ago.
please stop sending heaps of messages within seconds of each other, else you miss the messages I am sending to you.
again, who did you purchase the minutes from and what steps did you take?
Customer: replied 1 year ago.
waiting
Expert:  Richard replied 1 year ago.
waiting for what?
Customer: replied 1 year ago.
Waiting for the live call on XXXXX that I paid for.
Customer: replied 1 year ago.
I have been trying to get help now for 25 minutes and have paid.
Customer: replied 1 year ago.
Richard will you call me on the phone number I have entered?
Expert:  Richard replied 1 year ago.
I did not say I would call you nor have you been charged with this.
In effect I have been asking the same question to you now for quite some time but you do not wish to answer it....
I will once more try then I will have to opt out of working with you.
So again.
who did you purchase the minutes from and what steps did you take?
Customer: replied 1 year ago.
I received 1200 minutes with this phone and bought 1200 from LG. I requested a phone call,paid for it, and have not received one. Please call the number I provided
Customer: replied 1 year ago.
I activated the phone and was charged showing deducted from my Bank account.
Customer: replied 1 year ago.
This screen shows that I have sent my phone number to you.
Expert:  Richard replied 1 year ago.
ok, you cannot purchase minutes from LG, so this is not correct.
Exactly from where did you purchase the minutes from? Which company?
Customer: replied 1 year ago.
OK other problems, #2 I can not down load music from my computer to this phone. I have connected the provided cable from my phone to the computed and no dice.
Customer: replied 1 year ago.
Finally the 0.03 camera takes horrible photos no color or resolution at all.
Customer: replied 1 year ago.
HSN
Expert:  Richard replied 1 year ago.
I am opting out of working with you, you do not need to do anything, another expert will take over and notify you when this occurs.
Thank you
Customer: replied 1 year ago.
24 hours. Richard your lack of response and the 38 minutes I have wasted with you is simply wrong. Please find a job you are better suited for.