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ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 16556
Experience:  Electronic Engineer
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I have a huawei vision 2 and since June 15th,it only comes

Customer Question

I have a huawei vision 2 and since June 15th,it only comes on/off with consumer cellular,it did get a little wet on a Disney ride.I know it's not the battery. Thought it might be the adapter that connects the charger on the phone.
Submitted: 1 year ago.
Category: Android Devices
Expert:  ITPeter replied 1 year ago.
Hi there,
Press and hold the Power and Volume Up buttons for 10 seconds to reset the phone.
Let me know if it then comes on normally...
Customer: replied 1 year ago.
That doesn't work, it just has consumer cellular and it vibrates same time
Customer: replied 1 year ago.
I have it on the charger, removed the battery and it is still on showing only Consumer Cellular as the whole screen
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
Disregard the live phone call, don't want to pay extra charges
Customer: replied 1 year ago.
I thought I wasn't getting charge tii I was satisfied with the answer
Expert:  ITPeter replied 1 year ago.
Hi,
you pay your money to the site when you ask your question, and a portion is paid to me when you are satisfied with the answer.
Do you wish to continue?
Customer: replied 1 year ago.
right now am only being charged $19 which is the other portion
Expert:  ITPeter replied 1 year ago.
I am not sure what you mean, sorry.
Customer: replied 1 year ago.
I would like to continue but I have already been charged $19 before I saw your answer. ? is this continuation going to charge more
Expert:  ITPeter replied 1 year ago.
No, there is only one charge for the question, and we can continue until you are satisfied.
Customer: replied 1 year ago.
OK that's fine, did you receive my previous messages
Customer: replied 1 year ago.
Hi,
Are you still there?
Expert:  ITPeter replied 1 year ago.
I did receive your previous messages.
If the reset I advised did not work, then the phone has a fault and will need to be returned a Huawei service center for repair.
Customer: replied 1 year ago.
Do you have a phone number for them?
Expert:  ITPeter replied 1 year ago.
you can call them on(###) ###-####
Expert:  ITPeter replied 1 year ago.
Hi,
I notice your rating for my service has not gone through...
Do you need any further assistance?