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Jason Jones
Jason Jones, Customer Service
Category: Android Devices
Satisfied Customers: 14409
Experience:  Years of experience and education.
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Lost Silk. Restart Kindle. Amazon not liking my account name

Customer Question

Lost Silk. Restart Kindle. Amazon not liking my account name and password.
Submitted: 1 year ago.
Category: Android Devices
Expert:  Jason Jones replied 1 year ago.
Hello,
I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
Your account may be having a problem. The best way to reset that is to simply, reset your password.
Please, follow the instructions below to reset your Amazon account password:
- Click the following link: http://www.amazon.com/exec/obidos/self-service-forgot-password-get-email
- Fill out the requested information on that page and continue.
- Once that is complete, you will be able to reset your password.
I look forward to your next message or your rating below.
Please, do not forget to rate my help on this page.
Thank you again,
- Jason