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ITPeter
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Category: Android Devices
Satisfied Customers: 16880
Experience:  Electronic Engineer
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I cant reset my Kindle Fire HD. I have tried holding the button

Customer Question

I cant reset my Kindle Fire HD. I have tried holding the button down for over 40 seconds and it still wont work. The unit is fully charged. It is stuck on the screen "EMob ile Security & Antivirus" screen.
Submitted: 1 year ago.
Category: Android Devices
Expert:  ITPeter replied 1 year ago.
Hi there,
If your Kindle Fire HD will not reset after holding the Power button down for over 20 seconds then suspect a faulty power button - the unit will need to be sent for repair.

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