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Russell H.
Russell H., Service Tech
Category: Android Devices
Satisfied Customers: 10116
Experience:  8+ years of professional experience
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I have a new Kindle voyage (?) to replace one purchased and

Customer Question

I have a new Kindle voyage (?) to replace one purchased and delivered 2 April which failed. It does not seem to be registered. May I speak to a technician on **************
Submitted: 1 year ago.
Category: Android Devices
Expert:  Russell H. replied 1 year ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
If the Kindle in question was delivered on April 2 of this year, the good news is, it is covered by Amazon.com's warranty, if it is a new Kindle instead of Used. You should contact Amazon.com, and they ought to either instruct you how and where to send it in for repair, or have you exchange it for a new one.
Amazon.com may be contacted through
1-***-***-****
or
www.amazon.com/kindlesuppport
Let me know if there are any problems, and I will advise you further. Thanks.

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