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Category: Android Devices
Satisfied Customers: 3150
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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There, I have a old phone which I have just activated a

Customer Question

Hi there, I have a old phone which I have just activated a new sim card, I had previously installed Norton security on this phone plus my new one!
Problem is the Norton security is asking for a password ***** unlock or for a message from a trusted buddy, can remember the password, we have received a message from a buddy however cannot see it and now can't get the Norton security to let us go back to base or use the message.....any ideas please would be greatly appreciated, many thanks Maria
Submitted: 2 years ago.
Category: Android Devices
Expert:  Ashik replied 2 years ago.
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
Do you mean you CAN'T remember the password/code to unloock ?
What message did the "Buddy" send ? Is it "unlock" in small letters ?
Have you tried remote unlock ?

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