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ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 16672
Experience:  Electronic Engineer
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I have a LG G3 and it is stuck on firmware Update? How do

Customer Question

I have a LG G3 and it is stuck on firmware Update? How do I clear the phone to use. I disconnected from usb when I realize it said do not do that and it is stuck?
Submitted: 1 year ago.
Category: Android Devices
Expert:  ITPeter replied 1 year ago.
Hi there,
If the firmware update was interrupted before it was finished (by disconnecting the USB cable) then it will have become corrupted and the phone will need to be returned to LG to have the firmware reinstalled at the factory.
Customer: replied 1 year ago.
Well, I guess I should have asked the cleaning girl at work first as she told me to take the battery out and it will unfreeze it which it did so I don't have to return to LG to have the firmware reinstalled at the factory. I could have saved $24.00.
Expert:  ITPeter replied 1 year ago.
Ok, I thought you had already tried powering it off.
So the power reset worked - all is good then.
Glad to hear you got it sorted!
Have a great day,
Pete.

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