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Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 31327
Experience:  Android Systems Specialist
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What do persons who have received emails with links from me

Customer Question

What do persons who have received emails with links from me who have opened the links and now can't get rid of the email or the constant sign that they have a new email from me?
Submitted: 1 year ago.
Category: Android Devices
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
On what device have they received the emails on?
Customer: replied 1 year ago.
Adroid and it is a link with a virus on it.
Expert:  Richard replied 1 year ago.
ok, have them remove the power from the phone and wait 5 minutes to clear the temporary memory.
Then put the battery back in, turn on the phone and it should then be cleared.
Let me know the results please