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Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 32108
Experience:  Android Systems Specialist
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I ordered Ali Wentworth's new best seller, but can't find it

Customer Question

I ordered Ali Wentworth's new best seller, but can't find it on my kindle
Submitted: 1 year ago.
Category: Android Devices
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
This is usually an issue with the Firmware, so I would first like you to do this please.
Remove the charger from the Kindle and hold the power button to off for 35 seconds.
Release, then connect the charger and turn on the Kindle and tell me if you then see it please.
Let me know the results please
Thank you

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