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Ashik
Ashik, Android Tech
Category: Android Devices
Satisfied Customers: 9940
Experience:  Personal Experience with many Android devices and versions
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Can you please help me with connecting my Kindle Fire

Customer Question

Hi,
Can you please help me with connecting my Kindle Fire to Wi-Fi? I think I have everything connected correctly. The Wi-Fi network I am trying to connect to say "Kathy saved". The strength is excellent but when I try to connect the info shows connecting and then bounces to saved.
Thank you, Sandy
Submitted: 1 year ago.
Category: Android Devices
Expert:  Ashik replied 1 year ago.
Hi Sandy and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
First we can can soft-reset the Kindle and see if it works or not. Press and hold down (or slide) the Power button for 20 seconds and this will reset the Kindle.
Then goto Settings > WiFi. Select your network and click Forget or Forget Network. Then connect again.
Please let me know if that didn't work, so we can continue troubleshooting