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Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 31124
Experience:  Android Systems Specialist
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My kindle fire will let me on any website but not onto Pinterest.

Customer Question

My kindle fire will let me on any website but not onto Pinterest. It will start to open then states "program has stopped". Can this be a virus?
Submitted: 1 year ago.
Category: Android Devices
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
This is usually an issue with the Firmware, so I would first like you to do this please.
Remove the charger from the Kindle and hold the power button to off for 35 seconds.
Release, then connect the charger turn on the Kindle and try to access it.
Let me know the results please
Thank you