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Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 35377
Experience:  Android Systems Specialist
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Im not receiving texts on my samsung s6 from i phone u

Customer Question

hi, im not receiving texts on my samsung s6 from i phone users
Submitted: 1 year ago.
Category: Android Devices
Expert:  Richard replied 1 year ago.
Thanks for your question. My name is ***** ***** I look forward to assisting you.
As the first step, can you hold the power button down until the phone switches off.
Then switch it on and tell me if you an now receive text messages from them please.
Customer: replied 1 year ago.

no still not receiving

Expert:  Richard replied 1 year ago.
Are you able to send a text message to this person?
Customer: replied 1 year ago.

yes they are receiving mine

Expert:  Richard replied 1 year ago.
ok, have them reply to the one you send them.
What then happens?
Customer: replied 1 year ago.

i don't receive nothing, their phone says its sent as i message

Expert:  Richard replied 1 year ago.
ok, go to contacts and delete them from your contacts so they do not appear.
Then send them a text via their number as they should not be in the list of contacts now.
Then have them reply to that text and tell me if you receive it please.