How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Viet - Android Tech Your Own Question

Viet - Android Tech
Viet - Android Tech, Technician
Category: Android Devices
Satisfied Customers: 36138
Experience:  Troubleshoot Android Devices.
30037186
Type Your Android Devices Question Here...
Viet - Android Tech is online now
A new question is answered every 9 seconds

Tablet frozen, then I let battery run down, should I charge

Customer Question

Tablet frozen, then I let battery run down, should I charge battery before trying to reboot?
Submitted: 1 year ago.
Category: Android Devices
Customer: replied 1 year ago.
What should I do? It is completely unusable and it is less than 1 year old.
Expert:  Viet - Android Tech replied 1 year ago.
Hello! Thank you for your question. I will be assisting you today.
I'm sorry about the issue. Please charge the battery, and press & hold the Power on/off button on the tablet for about 20 seconds. Then turn it back on and check.
Please reply at the box below. Thank you.