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Ask Answers by Eric Your Own Question

Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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How can I turn my LG phone on after replacing battery.

Customer Question

How can I turn my LG phone on after replacing battery.
Submitted: 1 year ago.
Category: Android Devices
Customer: replied 1 year ago.
I have managed to turn on the phone but it will not send or connect to server.
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from yo. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  dresteve2000 replied 1 year ago.
Hi, I am A. Stevens here to help with your question!When you mean send or connect to server, are you able to make/answer phone calls? Or no connection at all?
Customer: replied 1 year ago.
Yes we are able to make calls and receive calls.
Expert:  dresteve2000 replied 1 year ago.
So by server you are wanting to connect to the internet then?
Customer: replied 1 year ago.
No just want to be able to send emails that will not send since Friday, Sat, and today.
Expert:  dresteve2000 replied 1 year ago.
I see, so they are stuck in the outbox?
Customer: replied 1 year ago.
yes
Customer: replied 1 year ago.
We have reset the settings twice
Expert:  dresteve2000 replied 1 year ago.
Do you know how to access the outbox folder? You could then be able to force the messages to resend
Customer: replied 1 year ago.
You mean the outbox folder?
Expert:  dresteve2000 replied 1 year ago.
Correct, the outbox on the phone mail application
Customer: replied 1 year ago.
Yes
Expert:  dresteve2000 replied 1 year ago.
Do you see an option to resend?
Customer: replied 1 year ago.
Yes, tried that a few times but nothing happens, still stuck.
Expert:  dresteve2000 replied 1 year ago.
check your outgoing email settings. If you see a line like this:android.smtp.....Remove the "android" from in front of it and leave it at:smtp.....next click on the Next button. You should be good to go.
Customer: replied 1 year ago.
Yes, it shows smtp nothing else.
Expert:  dresteve2000 replied 1 year ago.
try adding android then . and let's see if that works
Customer: replied 1 year ago.
Message back - cannot connect to server, will not save that
Expert:  dresteve2000 replied 1 year ago.
Would be it an option to just remove those outgoing messages so they are not stuck and then you can send them again?
Expert:  dresteve2000 replied 1 year ago.
If so you could do this: 1. set the phone on the Flight mode (no e-mail connection)2. enter the e-mail out box3. now you can open, re-edit, re-size than re-send or delete unsent messages.
Expert:  dresteve2000 replied 1 year ago.
Then try to send them again
Customer: replied 1 year ago.
On email settings on the outgoing settings should "require sign in" be checked? It is currently checked.
Expert:  dresteve2000 replied 1 year ago.
Do not check it
Customer: replied 1 year ago.
Still stuck. This all began on Fri. when the phone automatically downloaded 26 updates overnight.
Expert:  dresteve2000 replied 1 year ago.
I see...would doing a factory reset of the phone be an option? Do you have a backup of your contacts etc.?
Customer: replied 1 year ago.
No backup
Expert:  dresteve2000 replied 1 year ago.
Do you know how to backup the phone to your computer or google account?
Customer: replied 1 year ago.
No
Customer: replied 1 year ago.
Cannot save the "require sign in" unchecked.
Customer: replied 1 year ago.
Security setting are off.
Expert:  dresteve2000 replied 1 year ago.
I would try backing up the phone...let me get you some instruction for this
Expert:  dresteve2000 replied 1 year ago.
Google Backup and Restore Options - LG[Device-Specific Instructions]From a home screen, tap Apps (located at the bottom).From the Apps tab, tap Settings.Tap Backup & reset.Tap Back up my data to enable or disable. Enabled when a check mark is present.To change the account:Tap Backup account.Tap the appropriate account. If necessary, tap Add account.Tap Automatic restore to enable or disable. Enabled when a check mark is present.
Expert:  dresteve2000 replied 1 year ago.
Back up all data on the internal memory.From any home screen, tap Apps.Scroll to and tap Settings.Tap 'General,' then scroll and tap Backup & reset.Select or clear the following check boxes:Back up my dataAutomatic restoreTap Backup account and follow the steps to create Google backup account, if necessary.Tap Factory data reset.Review the warning message and select or clear Erase SD card.Tap Reset phone.Tap Erase everything.Tap OK.