How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
57442719
Type Your Android Devices Question Here...
Answers by Eric is online now
A new question is answered every 9 seconds

I taken my phone to the shop has it was'nt working has well

Customer Question

I taken my phone to the shop has it was'nt working has well has it was when i got it. I was adviced to reset my phone which i did and now i can't get back in my email which all my phone app are in my gmail. I have tryed everything to recovery but nothing seem to be working this is so frustrating
Submitted: 1 year ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 1 year ago.
Hello! Thank you for your question. I will be assisting you today.
I'm sorry about the issue. What happens when you try to recover your gmail email address? Is there any error or message?
Is your gmail email address currently working on another device, such as on a windows or mac computer, etc.?
Please reply at the box below. Thank you.
Customer: replied 1 year ago.
I use my phone only for my gmail its open all the time never close it. I'v taken all the steps to recover my gmail and nothing bot working its been over a week now and i really just need to it back. Has all my works on there.
Expert:  Viet - Android Tech replied 1 year ago.
Please tell me what it says when you try to recover your gmail account.
When you are available, please reply back at the box below to continue. Thank you,
Expert:  Richard replied 1 year ago.
Thanks for your question. My name is ***** ***** I look forward to assisting you.
It seems your previous expert opted out, I will assist you.
Please tell me exactly what goes wrong when you try to access the gmail account
Thank you

Related Android Devices Questions