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Engineer John C.
Engineer John C., Engineer
Category: Android Devices
Satisfied Customers: 14573
Experience:  Engineer
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I dropped my phone s4 now when i turn it on it is either black

Customer Question

i dropped my phone s4 now when i turn it on it is either black or green with dots of other colours thats all i see is it terminal
Submitted: 1 year ago.
Category: Android Devices
Customer: replied 1 year ago.
i want to cancel my request as the site wont take my email adress i dont want to be billed the other £10
Expert:  Engineer John C. replied 1 year ago.
Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.
Yes, it seems they will need to replace the glass on the inside. In order to do that please set an appointment with the "Genius Bar" at any Apple Store. You can do that online clicking here ===> https://getsupport.apple.com/Reservation.action?retail=Y and following the prompts.
In US they usually charge $80 to replace the glass. So it should be similar in UK.
You can also make an appointment by phone calling 0844(###) ###-####or 0800(###) ###-####
Thank you.
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John