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ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 15776
Experience:  Electronic Engineer
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I cannot sync the contacts on my samsung s4 phone

Customer Question

I cannot sync the contacts on my samsung s4 phone to my gmail account, problem is the phone is my master and i need to get them onto gmail, have researched the error on the web and nothing works. I keep getting the error Sync is currently experiencing problems. It will be back shortly.

This is on my contacts only everything else has synced

Submitted: 1 year ago.
Category: Android Devices
Expert:  ITPeter replied 1 year ago.
Hi there!
You can merge your Saamsung contacts with your Gmail Account:
1. Open Contacts.
2. Press the Menu/ Settings button.
3. Select ‘Merge with Google’ and then confirm the action.
4. When everything has been successfully merged, a pop-up message will notify you.
Customer: replied 1 year ago.

Hi Peter I have done that already but the issue is that my phone is not sy ching with Google and therefore my Google contacts in the cloud does not have my contacts

Expert:  ITPeter replied 1 year ago.
Hi Kerry,
What is the exact error message you are getting?
Customer: replied 1 year ago.

See my original question please, error is

Sync is Currently experiencing problems. It will be back shortly

Everything syncs except my contacts it has been happening for weeks

Customer: replied 1 year ago.

Hello thank you fortrying to assist me but I have finally solved the problem myself it appeared that because my tablet was not synched my phone would not synch, go figure,

Expert:  ITPeter replied 1 year ago.
Glad to hear you got it sorted!
Have a great weekend :)
best,
Pete.