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Ask Viet - Android Tech Your Own Question
Viet - Android Tech
Viet - Android Tech, Technician
Category: Android Devices
Satisfied Customers: 36472
Experience:  Troubleshoot Android Devices.
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I have a Samsung S2, it is currently displaying. "Info". &qu

Customer Question

I have a Samsung S2, it is currently displaying. "Info". "Charging paused, voltage too high". The battery icon is flashing, and on the screen it is saying it is still charging when disconnected to charger. Cheers Robert
Submitted: 1 year ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 1 year ago.
Hello! Thank you for your question. I will be assisting you today.
I'm sorry about the issue. Have you tried cleaning the USB port on the phone yet? Please click on the website below for the instructions video how to fix this issue:
https://www.youtube.com/watch?v=jAvBXo_dHek
If needed, please try with a different charger.
If needed, see if you can charge with a USB cable connected from the phone to the computer.
If needed, try with a different USB cable.
When you are available, please reply back at the box below to continue. Thank you,

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