How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ashik Your Own Question
Ashik, Android Tech
Category: Android Devices
Satisfied Customers: 10578
Experience:  Personal Experience with many Android devices and versions
Type Your Android Devices Question Here...
Ashik is online now
A new question is answered every 9 seconds

Now when using my tablet to access my Kindle books to read

Customer Question

Now when using my tablet to access my Kindle books to read the screen is very dark or black. This only happens when I attempt to read, what can I do?
Submitted: 2 years ago.
Category: Android Devices
Expert:  Ashik replied 2 years ago.
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
On your Tab, goto Settings > Applications Manager(or Applications). Tap All tab or swipe left/right to All tab. Find and select Kindle application. Then tap Force Stop, tap Clear Data and tap Clear Cache
Then open Kindle app and sign in to your Amazon account. Redownload some books and try to read.
Please let me know if that didn't work, so we can continue troubleshooting.