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Ashik
Ashik, Android Tech
Category: Android Devices
Satisfied Customers: 9939
Experience:  Personal Experience with many Android devices and versions
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Lost my kindle fire HDX what to do?

Customer Question

lost my kindle fire HDX what to do?
Submitted: 1 year ago.
Category: Android Devices
Expert:  Ashik replied 1 year ago.
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
I'm sorry that you lost your Kindle. First try to locate/track it. Please refer this article --> http://www.amazon.com/gp/help/customer/display.html?nodeId=201439790
If you are unable to track it, you must deregister the Kindle from your Amazon account. So person who get it will not be able to access your account or purchase anything.
On your computer, go to this link --> https://www.amazon.com/gp/mas/your-account/myapps
Click Your devices link. Click the Actions button and click Deregister device.
You can also contact Amazon to deregister and backlist it. Goto this site to contact Amazon --> https://www.amazon.com/gp/help/contact-us/kindle-help.html/?nodeId=200127470
This will remove your Amazon account from the Kindle and prohibits all purchases from that device.
Then reset your Amazon password ***** here --> https://www.amazon.com/gp/css/account/forgot-password/email.html
If you have signed on to Facebook, email etc on the Kindle, then change their passwords too from your computer.
If you have any questions or would like any additional information, please don't hesitate to ask. Please don't rate me negatively if you are not satisfied.