How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jason Jones Your Own Question

Jason Jones
Jason Jones, Customer Service
Category: Android Devices
Satisfied Customers: 14952
Experience:  Years of experience and education.
30759776
Type Your Android Devices Question Here...
Jason Jones is online now
A new question is answered every 9 seconds

I have had my kindle long time but not used it. How can

Customer Question

I have had my kindle for a long time but not used it. How can I get back on?
Submitted: 1 year ago.
Category: Android Devices
Expert:  Jason Jones replied 1 year ago.
Hello,My name is Jason. I look forward to helping you today. After connecting it to your wireless router/modem, all you have to do is sign into your Amazon account on the Kindle. To sign into your Amazon account on the Kindle, choose Menu > Settings > Register. You may need to unregister first. If you forgot your Amazon password, please follow the instructions below to reset it (if you want, you can just create a new account too):- Click the following link: http://www.amazon.com/exec/obidos/self-service-forgot-password-get-email- Fill out the requested information on that page and continue.- Once that is complete, you will be able to reset your password. If you simply, wish to create a new account and use it to, you can do so at the following page: http://tinyurl.com/CreateAmznAccount If you need anything else in the future, please let me know.Thank you for your time today.- Jason
Customer: replied 1 year ago.
This has not helped. I do not want to risk more money when I should be able to work with someone directly with Amazon as a new customer.
Expert:  Jason Jones replied 1 year ago.
I understand. If you are a new customer, then create a new account and sign in with it.You can do so here: http://tinyurl.com/CreateAmznAccount